Privacy Policy

Effective Date: March 12th, 2026

The Bergen County Chamber of Commerce (“Bergen County Chamber,” “Chamber,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide through our website, bergencountychamber.com (the “Site”), and through our programs, events, memberships, communications, and related services.

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you may have regarding your information.

1. Scope

This Privacy Policy applies to information collected through:

• our website;

• contact forms, newsletter sign-ups, registration forms, sponsorship forms, and other online submissions;

• membership applications and renewals;

• event registrations and related communications; and

• other interactions you have with the Bergen County Chamber of Commerce online.

2. Information We Collect

We may collect the following categories of information:

Information you provide directly

• Name

• Email address

• Phone number

• Mailing address

• Business name

• Job title

• Membership details

• Event registration details

• Sponsorship or inquiry information

• Messages you send to us

• Information you submit for member promotions, listings, features, spotlight opportunities, or similar content

• Any files, images, or documents you voluntarily upload or submit

Information collected automatically
When you use our Site, we and our service providers may automatically collect certain information, such as:

• IP address

• Browser type

• Device type

• Operating system

• Referring website

• Pages visited

• Time spent on pages

• Clickstream and browsing behavior

• Approximate location derived from IP address

• Cookie identifiers and similar tracking data

• Ad interaction and campaign performance data

3. How We Use Information

We may use personal information and other data to:

• respond to questions, requests, and inquiries;

• communicate with you about Chamber programs, services, memberships, sponsorships, and events;

• send newsletters, updates, promotions, announcements, and other marketing communications;

• process memberships, renewals, and related payments;

• manage event registrations and attendance;

• publish information you choose to submit for public-facing member promotions, directories, spotlights, or similar Chamber features;

• operate, maintain, improve, and secure the Site and our services;

• understand Site usage and engagement;

• measure the effectiveness of advertising and communications;

• create custom audiences, retarget website visitors, and deliver relevant ads on third-party platforms, including Meta, YouTube, and related Google advertising environments;

• comply with legal obligations; and

• protect our rights, users, and operations.

4. Cookies, Analytics, and Advertising Technologies

Our Site may use cookies, pixels, tags, scripts, embedded media, and similar technologies for functionality, analytics, and advertising purposes.

These technologies may be used to:

• remember preferences;

• understand how visitors use the Site;

• measure the success of campaigns;

• improve the user experience;

• track conversions;

• support remarketing and retargeting; and

• deliver ads that may be more relevant to you.

We currently use tools and platforms such as:

• Google Analytics 4 (GA4)

• Google Tag Manager (GTM)

• Meta Pixel

• YouTube embedded videos

• Mailchimp

• Stripe

These third parties may collect information directly from your browser or device in accordance with their own privacy policies and terms.

You can limit certain tracking through your browser settings, device settings, ad settings on third-party platforms, or by using available opt-out tools. However, doing so may affect certain features or functionality.

5. Email Marketing and Communications

If you sign up for our newsletter, register for an event, apply for membership, submit a form, or otherwise provide your contact information, we may send you:

• newsletters;

• Chamber news and updates;

• event invitations and reminders;

• membership communications;

• sponsorship opportunities; and

• other promotional communications related to the Chamber.

We use Mailchimp to manage certain email communications. You may unsubscribe from marketing emails at any time by using the unsubscribe link in the message or by contacting us directly.

Even if you opt out of marketing emails, we may still send you non-promotional messages related to your membership, event registration, payment, account, or other administrative matters.

6. Payments

Membership payments and certain related transactions may be processed through Stripe or other payment service providers acting on our behalf. We do not store full payment card numbers on our website servers unless expressly stated otherwise.

Payment information you submit is subject to the applicable payment processor’s privacy policy, terms, and security practices.

7. Public Submissions and Member Content

Some information you voluntarily submit may be displayed publicly. For example, if you submit content for:

• member listings,

• member spotlights,

• featured posts,

• promotional opportunities,

• sponsorship recognition, or

• similar public-facing Chamber content,

we may publish the information you provide, including your business name, contact details, website, bio, logo, images, or other content intended for public display.

Please submit only information you are authorized to share and are comfortable having made public.

8. How We Share Information

We do not sell your personal information for monetary compensation.

We may share information:

• with vendors, contractors, and service providers that help us operate the Site and our services;

• with analytics and advertising partners to measure performance and support advertising and retargeting;

• with email, hosting, payment, membership, registration, and technology providers;

• when necessary to process a transaction or provide a service you requested;

• when required by law, subpoena, court order, or legal process;

• to protect our rights, safety, property, Site, users, or operations;

• in connection with a reorganization, merger, asset transfer, or similar operational change; or

• with your consent or at your direction.

9. Retention of Information

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• provide services and communications;

• maintain records;

• fulfill memberships and registrations;

• comply with legal, accounting, tax, or reporting obligations;

• resolve disputes; and

• enforce our agreements and policies.

Retention periods may vary depending on the type of information and the reason it was collected.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to help protect personal information. However, no website, online transmission, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

11. Your Choices

You may choose not to provide certain information, but doing so may limit your ability to use certain Site features, register for events, apply for membership, receive communications, or access certain services.

You may also:

• unsubscribe from marketing emails;

• manage cookies through your browser settings;

• adjust ad preferences through third-party platforms such as Google and Meta; and

• contact us to request updates or corrections to information you previously submitted.

12. Third-Party Websites and Services

Our Site may contain links to third-party websites, tools, social media platforms, payment services, embedded videos, or event and service providers. We are not responsible for the privacy, security, or content practices of those third parties. Your interactions with them are governed by their own terms and privacy policies.

13. Children’s Privacy

Our Site and services are intended for businesses, professionals, adults, and general audiences, and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Site. If you believe that a child has submitted personal information to us, please contact us so we can review and address the issue.

14. Do Not Track

Some web browsers may send “Do Not Track” signals. Because there is no universally accepted standard for responding to such signals, our Site may not respond to them in all cases.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of the Site after changes are posted constitutes acceptance of the updated Privacy Policy to the extent permitted by law.

16. Contact Us

If you have questions about this Privacy Policy or would like to contact us regarding privacy-related matters, please contact:

Bergen County Chamber of Commerce
460 Woodbury Dr.
Wyckoff, NJ 07481
Email: membership@bergencountychamber.com
Phone: (201) 500-8612